Knowledgement Management World 02


Press Tip Sheet	Santa Clara Convention Center Santa Clara, CA October 29-31, 2002

Welcome to the KM World 2002 and Intranets 2002 online Conference and Exhibition Tip Sheet. As exhibitors and speakers provide information it will be posted here. Along with the press conference and keynote schedule. This will be updated regularly and emailed out to registered working press the week before the show. Let us know if you have additions, corrections or questions.
	Bob

Accenture		Stock Symbol: ACN	accenture.com
Internal PR Contact	Ms. Rimjhim Dey/Media and Analyst Relations
1345 Avenue of the Americas, New York NY 10105 U.S.A.
917-452-3505	F917-527-5387	Cell: 917-514-3359	rimjhim.dey@accenture.com
External PR Contact	Stephanie Cohen	Client Executive	Burson-Marsteller
1800 Century Park East, Suite 200 City: Los Angeles State/Province: CA P/C: 90067 Country: U.S.A.
310-226-3060	F 310-226-3048	Cell: 310-892-3504	stephanie_cohen@lax.bm.com
Company highlights	Accenture is the world's leading management and technology services organization. Through its network of businesses approach -- in which the company enhances its consulting and outsourcing expertise through alliances, affiliated companies and other capabilities -- Accenture delivers innovation that helps clients across all industries quickly realize their visions.

arnoldit.com	Session D304	Thursday, 2:45
Speaker	Steve Arnold		sa@arnoldit.com
PR Contact	Bob Miko	Bmiko@pacificdialogue.com
		www.arnoldit.com/speeches/intranetsecurity.htm
		firstgov.gov
Presentation Hi-lites	Arnold provides concrete example from US Government, firstgov.gov, government wide indexing begun by the US Government in 2000. Session examines use of a Web service model to deliver a single point of content, collaboration services as an enabler of KM across federal agencies.

University of Washington iSchool			ischool.washington.edu
Speaker	Bob Boiko/Lecturer,President, Metatorial Services Inc.
206 616-0880	206 706 3078	bob@metatorial.com	bboiko@u.washington.edu
PR Contact	Corinne Kator/Development Coordinator, The Information School, University of Washington
206-543-6833	206-616-3152 f		ckator@u.washington.edu
Highlights	Press Conference Tuesday
Session Highlights	As industry makes major investments in information systems and technologies, universities are making similar investments in information-centered teaching and research. Bob Boiko, an industry veteran and faculty member at the Information School of the University of Washington, will outline the substantial investments made at the UW and elsewhere to create an information discipline.

BT Computing Partners	Session
Speaker	Mark Griffiths		mark.2.griffiths@bt.com
Speaker	Eric Newton		eric.r.newton@bt.com

Convera			convera.com
	John Murray	Director, PR	jmurray@convera.com

HP-Corvallis
Speaker	BATTRICK,CRAIG		craig_battrick@hp.com
	541-715-5775
speech summary	Clash of the Organoids....Organoids are social networks on steroids. What happens if we expand the organoid metaphor and look at system interactions, system toxins, nutrition, viruses, and surgery on organoids? How are all these concepts reflected in a business? How would a business's knowledge be managed if the business existed in a closed system like an aquarium? Battrick expands this metaphor and the broader implications within an organizational environment to spark the next evolution in knowledge management conversations.

AEA Technology	Booth 706	AAT London Stock Exc	www.cfx.aeat.com
	Cindy Armstrong/ Marketing Coordinator/Academic Sales Manager
P 412-893-1005	F 412-893-1030		Cindy.Armstrong@cfx.aeat.com
CFX, North American, Omega Corporate Center, 1260 Omega Drive, Pittsburgh, PA 15205
New Product	EASA 2.0
Products introduced	EASA 2.0

Endymion	Booth # 219		goendymion.com
	Ellen Pensky		epensky@attbi.com
	King, Annie		AKing@goendymion.com
	Glynn, Marie		mglynn@goendymion.com
Company highlights	Press Conference 3:30 on Tuesday
Company highlights	Endymion, an enterprise solutions company, will be announcing the availability of their new Mambo! Enterprise Navigation Portal. Its sophisticated next-generation navigation engine provides significant performance benefits over other portal solutions including the ability to search complex research faster through advanced knowledge management capabilities. Learn how to do the Mambo! at Endymion Booth # 219 or visit www.goendymion.com.

Entopia, Inc	210		entopia.com
	Biddy Hughes	Senior Marketing Communications Manager
650.232.1332			bhughes@entopia.com
Highlights	Entopia -- innovator in bottom-up knowledge management If it’s the last thing you do at KM World….….drop by the exhibit hall at 3.15pm on Halloween! ….and let’s face it…at 3.15pm – it probably will be..... Entopia would like to invite you to join one of our customers, Jackson State University (JSU), in the exhibit presentation hall. Dr. James Maddirala will carry out a 15-minute presentation in the exhibit hall on Thursday, 31st October at 3.15pm outlining why JSU chose Quantum and how they are using it to enable their KM system from the "bottom-up". We hope you can make it! If you are interested in meeting with one of the Entopia team to find out some more about Entopia’s "bottom-up" approach to knowledge management or to find out some more about how Quantum 1.4 has been received in the KM space, please feel free to drop me an email to schedule a good time to chat. We’d love the opportunity to tell you some more about how Entopia is helping the US Navy, the French Ministry of Defense and other educational and pharmaceutical users. Or to give you a demo of the acclaimed Quantum 1.4 solution. Alternatively, feel free to drop by Entopia’s booth whenever you have a moment! We’re in #210 at the front of the hall! We’ll look forward to having the opportunity to meet with you! And wish you all the best with the conference.
Presenter Highlight	About Dr. Maddirala James Samuel Maddirala doctorate of Philosophy is in Educational Policy and Management from the University of Oregon, one of the country's most highly recognized institutions. His major department, Educational Policy and Management, is one of the best in the country in research. He earned a Master of Science in Educational Policy and Management from the University of Oregon. His years of experience with Jackson State University, Columbia State Community College, East Texas State University, and Andhra Christian College in India have made him very familiar with the operations and programs of institutions of higher education and technology centers, particularly within Texas, Tennessee, and Mississippi. As the Director of Research and Planning at Columbia State Community College, he routinely worked with various institutional and research databases. He has conducted many policy analysis studies, process and outcome assessments, statistical studies, and impact studies. Specific examples of these include the Texas School Facilities Policy Study (1986-1996); several program outcome assessment studies at Columbia State, routine statistical Tennessee Board of Regents (TBR) reports at Columbia State, several off-campus economic impact studies for various Columbia State extended campuses, and contributed to the development of the TBR off-campus impact study model.
Company Highlight	About Entopia Entopia is an innovator in bottom-up knowledge management software solutions for the individual, workgroup and enterprise. By empowering the individual first, Entopia's Quantum software facilitates personal productivity and collaboration, allowing the enterprise to capitalize on work already done. A Microsoft Certified Partner, IBM PartnerWorld for Developers, and member of the Oracle Partner Program, Entopia is backed by global media and communications powerhouse Vivendi Universal. Entopia was recently selected as one of "100 Companies that Matter in Knowledge Management" by KMWorld Magazine. Headquartered in Silicon Valley, California, Entopia has additional sales offices throughout the US and multiple research and development centers. For more information, visit www.entopia.com.

Factiva, a Dow Jones & Reuters Company	Booth - 310		factiva.com
	E304 Portals in Practice 2:45 p.m.-3:30 p.m.
PR Contact	Gina Giamanco	Global Public Relations
p. 1-609-627-2342	f609-627-2310		gina.giamanco@factiva.com
PR Contact	Maria.Torchia		Maria.Torchia@factiva.com
PO Box 300, Princeton, NJ 08852, US
Presentation Highlights	Value From Your Information Portals - Factiva and its customers will showcase several best-of-breed portals that demonstrate the best practices and lessons learned from their development and implementation. Judy Hanlon, Global Practice Leader, Factiva Professional Services
Company highlights	Factiva, a Dow Jones & Reuters Company, provides world class global content, including Dow Jones and Reuters Newswires and The Wall Street Journal - unduplicated in a single service elsewhere. Factiva offers the only single content solution with multiple language interfaces and multilingual content covering nearly 8,000 sources.

FluentMedia	Booth #707	content-licensing agency of Tribune (NYSE: TRB).	tribune.com
	Kristy Bremer/Director of Media Relations/Tribune Media Services
ph: 323-660-9004	f323-660-9444 F213-237-3294	Cell: 323-243-8380	kbremer@tribune.com
3323 Tica Drive, Los Angeles, CA 9002
Product highlights	Using advanced filtering technology, FluentMedia (http://www.fluentmediainfo.com) delivers customized packages of news, commentary and analysis to corporate clients for use on their intranets, extranets and public marketing sites. Content is drawn from major newspapers, wire services, trade publications and other sources. FluentMedia is a content solution from Tribune Company

Helix Commerce
Contact	Cindy Gordon Ph.D.		cindy@helixcommerce.com
Presentation Highlights	LEADING KNOWLEDGE MANAGEMENT AUTHORS CINDY GORDON Ph.D. AND CLAUDIO TERRA Ph.D. ANNOUNCE THEIR TWO BOOKREALIZING THE PROMISE OF CORPORATE PORTALS; HARNESSING KNOWLEDGE FOR BUSINESS SUCCESS.
	REALIZING THE PROMISE OF CORPORATE PORTALS Leveraging Knowledge for Business Success José Cláudio Terra, Ph.D. & Cindy Gordon, Ph.D. An Imprint of Elsevier Science & Technology Books "This book should be a first read for managers of knowledge-intensive enterprises and a must read for IT professionals who implement Corporate Knowledge Portals. Claudio Terra and Cindy Gordon provide excellent insights into the role and functions of CKPs. They provide an unusual understanding of how CKPs change the way business is conducted to improve enterprise performance. This understanding is crucial to ensure successful and effective portal implementations and has been missing from most books and articles." - Karl M. Wiig, Chairman & CEO, Knowledge Research Institute "Corporate portals are key to knowledge management as well as a host of productivity improvements within and across enterprises. Anyone involved in developing a corporate portal will benefit from reading this book, but it will be particularly valuable for CEOs, without whose active support a comprehensive portal is impossible to create. The authors' emphasis on the human side of portals highlights critical organizational and cultural issues that are often overlooked. The case studies provide valuable guidance to the efforts required to create a portal and the benefits that it can deliver." - Rick Stuckey, retired Accenture senior partner responsible for Global KM José Cláudio Terra is Vice President of Balance Consulting, a technology and knowledge management consulting firm. Cindy Gordon is CEO, Helix Commerce International Inc, a company specializing in knowledge capital. Dr. Cindy M. Gordon has more than fifteen years of senior executive experience in the communications and high tech industry. Cindy is currently the CEO of Helix Commerce International Inc, a company specializing in collaboration commerce services helping Fortune 500 and early stage companies use eCommerce and collaboration commerce to accelerate their growth. Current global projects include: developing a global corporate portal architecture and migration strategy for a major financial services company, developing a B2B strategy and operating portal for consolidating the Canadian Insurance Industry (www.lccexchangenet.com). Prior to Helix, Ms. Gordon was a Partner with XDL Intervest a Tier One Venture Capital Firm. During her role with XDL Intervest, Cindy was the lead partner for investments in Kamoon.com; GotMarketing.com; Novator Systems.com, MangoMoon.com, and also CompanyDNA.com. She continues to support these companies, as a Board Advisor and Investor in XDLI. She successfully helped CompanyDNA close a $19M Series C Financing Round, and also supported GotMarketing in a Series B $5MUS Round. She is also currently helping MangoMoon on a $10M US financing round and building out the company. All of the companies that Cindy had oversight for are trending toward cash flow positive, and have secured further rounds of financing.

IBM			text100.com
	Annie Boschetti	Account Coordinator - IBM Media Relations
Text 100 Public Relations Global High Technology Public Relations
212.871.3950			annb@text100.com

Inktomi
	Robin Meyerhoff/ Fleishman - Hillard Global Tech
510.457.3125		rmeyerhoff@upstart.com	meyerhr@fleishman.com

Intelliseek In			www.intelliseek.com
PR Contact	Patty Engles, Marketing Specialist
513-618-6709			pengles@intelliseek.com
1128 Main St, Cincinnati, OH 45202
Highlight	Enabling Smarter Decisions

ITI Associates	Speaker	Session C105)	iti-associates.com
Contact	John Barrett, Principal
Phone: 215-542-7084	F215-542-8253	Mobile: 215-290-4100	JohnB@iti-associates.com
332 N Bethlehem Pike Ambler, PA 19002
Presentation Highlights	"Enabling Effective Collaboration on R&D Project Teams" The presentation covers the implementation of team collaboration workspaces as one element of a KM strategy to support pharmecuetical R&D teams. It also touches on team-development activities and other KM components such as Lessons Learned. Specific topics include: business objectives, implementation approach, overcoming initial resistance, workspace design practices, current status, and lessons to-date.
Company Highlights	ITI Associates, founded in 1995, is a management consulting firm specializing in the design and implementation of Knowledge Management (KM) strategies and solutions that help organizations improve how they share, capture and leverage what they know. ITI focuses in the areas of team collaboration, communities of practice, lessons learned, and individual knowledge capture.

JDEdwards	Session		jdedwards.com
Speaker	Ben Martin
Internal PR Contact	Shannon Kelly/ Senior Corporate Communications Specialist
303-334-7719 D	303-334-4880 F	303-898-9379 Cell	shannon_kelly@jdedwards.com
J.D. Edwards & Company, One Technology Way, Denver, CO 80237, USA

Kamoon Inc	Booth #518	Stock Symbol N/A	kamoon.com
Internal PR Contact	Andrew Winick/ Marketing Manager
201-592-2309	F201-242-8200	Cell 732-319-2927	awinick@kamoon.com
400 Kelby Street 7th Floor, Ft. Lee, NJ 07024 USA
External PR Contact	Randy Orndorf / Horn Group
781-356-7142	F781-794-9944		ronrdorf@horngroup.com
45 Braintree Hill Office Park, Suite 100, Braintree, MA 02184, USA
New Product to be announced at	Kamoon Connect 3.0
Products introduced that you want to have profiled	Alert Kamoon Connect 3.0
Product highlights	Kamoon Connect 3.0 enables an enterprise to capture and convert tacit knowledge, that is the information contained in the minds of your employees into explicit knowledge, actual documented information that can be referred to and reused over and over as needed. process.
Company highlights	Kamoon is working to enable our customers to identify, maximize and retain as yet untapped tacit knowledge resources within the organization and through effective facilitation of employee communication and collaboration spur innovation

KnowledgeLEAD	Booth $ 419	Stock Symbol NA	knowledgeLEAD.com
PR Contact	John Vito/Director of Business Development
800-663-2194 ext 13	212-324-2950 x 13	f 212-324-2955	john_p_vito@cadenzainc.com jvito@cadz.com
90 William Street Suite 503, NY, NY 10038
Highlight	press conference on Tuesday at 1:30
New Product at show	KnowledgeLEAD XSP
Products introduced	KnowledgeLEAD XSP
Product highlights	Web-enabled, KnowledgeLEAD is a suite of comprehensive employee profiles, a question and answer community, and a place for experts to post information. All presented in a easy to understand format, with the workflow and metrics to support the administrators and users.
	Leverage ALL the employee knowledge in your organization. The creative spark that comes from exchange of ideas creates new opportunities, products and services. KnowledgeLEAD achieves these results by maximizing the ROI of the company's single largest investment, PEOPLE. Free plug and play pilot program, stop by our booth for details. Contact: John Vito jvito@cadenzainc.com
Company highlights	Cadenza Inc Cadenza is a Software Manufacturer and Professional Services Technology Consulting firm. Our strength is our expertise in technology and business management.

LMCO	Session		lmco.com
	Lockheed Martin Systems Integration - Owego
Speaker	Eric Hards/Sr. Web Designer
607.751.6200	607.751-5462 f		eric.hards@lmco.com
1801 State Route 17C, MD 0403
Company highlights	Understanding company information and how your employees use it is the key to effective intranet design. This session provides concrete examples of how Lockheed Martin Systems' Integration intranet has developed key design elements: navigation, color, graphics, and page structure with the user's needs in mind. Hards also shares some ideas on how to sell usability design to management.

Novell	Session		www.novell.com
Speaker	Lauren Klein	Manager of Field Services/Knowledge Management
650.568.0744	C 650-281-8531	Lauren.Klein@novell.com
Internal PR Contact	Bruce Lowry	Senior Manager, Press Relations
801) 861- 2934	F(801) 861-6683	(801) 319-6010	blowry@novell.com
1800 S. Novell Place, Provo, UT 84606 USA
Company highlights	Speakers are Lauren Klein & Kirk Klassen

PensEra Knowledge Technologies	Booth #616	Stock Symbol__n/a	pensera.com
Internal PR Contact	Dan Felean/ Director of Business Relations
1000 St. Antoine West, Suite 725, Montreal, Quebec, H3C 3R7, Canada
800.620.8881x27	514.874.0006		danf@pensera.com
New Product announced at show	New "knowledge release" for TimeKM will be announced in October, 2002…."Knowledge Funnel" Release for TimeKM™ system.
New Product Highlightes	The Knowledge Funnel Release represents a significant step forward in embedding knowledge in the professional work process. New features allow quick knowledge notes, automatic distribution of knowledge updates through e-mail subscriptions, delivery of Knowledge Feeds to a portal via XML, and more. TimeKM™ is a unique, patent-pending system that combines knowledge and time tracking in one streamlined process. It is the only KM system for professionals designed to gather knowledge and insights from "non-document" daily work activity, such as conversations, meetings, e-mail and time recording.
Products introduced to be profiled	"TimeKM" Knowledge on Time
Product highlights	TimeKM is a unique* system for embedding knowledge gathering and use in the daily work process of a professional. TimeKM turns notes, email, activity records and other information about projects, clients and practice into usable knowledge. TimeKM is web-based, so it can plug into your portal to drive participation. (*patent-pending) see www.timekm.com
Company highlights	PensEra Knowledge Technologies (www.pensera.com) specializes in developing knowledge tools and portal components for professionals, particularly law firms and law departments. PensEra systems embed KM in the daily work processes to match and enhance the way professionals really work.

Recombo Inc	Session		recombo.com
	Steven Forth/	speaking	steven@recombo.com
	Brad McPhee
604 736 2272 x 151			brad@recombo.com
Recombo Inc., 240-1737 West 3rd Ave., Vancouver BC, V6J 1K7, Canada
Highlight	CEO Steven Forth shows how SCORM will transform knowledge management. SCORM provides a model for sharing learning and knowledge resources. Recombo provides enterprise content integration solutions and products that simplify implementation of SCORM. Convertor for Word was selected Best of Class at PlugFest 6. Convertor for PowerPoint was launched in September. Content Integration Solutions
Presentation Outline	Introduction to SCORM, background on the development of the spec, maturity levels of various elements of the specification, latest developments for 1.3 version. Discussion of SCORM vis a vis LMS/LCMS, i.e. importance of certain elements of SCORM that really matter to LM Systems, hence their maturity in the specification. Major differences between LMS and KM systems, discussion of how SCORM could be used as a reference model for KM, and what additional elements need to evolve in SCORM to make it more relevant for KM.
Speaker Bio	Marsha Sheahan is presenting for Steve Forth Marsha Sheahen has 20 years of experience in high-tech and corporate education initiatives. Most recently she established a consulting business focused on eLearning program design and implementation, developing strategies for business transformation by leveraging convergence of the LMS/LCMS/KM industry. Formerly the General Manager and Director of Rational University for Rational Software, Marsha established the business framework for customer education at Rational, a $60M business in fiscal 2001, and pioneered eLearning and web-based certification assessments for Rational Software. Marsha is an active member of the ASTD and her local chapter in San Francisco, and has published several articles on eLearning in e-zines. She is a member of the Industry Advisory Board of Recombo Inc., a leading supplier of content integration solutions implementing SCORM (the Shareable Content Object Reference Model).

Schlumberger	Session	Stock Symbol_SLB	slb.com
	Claude Baudoin/speaking/ cbaudoin@houston.sns.slb.com
	Stephanie Nelson/Media Relations Manager
713-439-4361	F 713-513-3200	Cell 832-788-6440	snelson11@slb.com
Schlumberger NIS, 5599 San Felipe, Suite 800, Houston, TX 77056
Speakers Presentation Highlights	Schlumberger is a global technology services company supplying technology solutions worldwide. As an aggregator of IT consulting, systems integration, managed services and related products, the Network & Infrastructure Solutions division of Schlumberger provides IP network connectivity, information security solutions, distributed computing support services and data center hosting services.

SER Solutions	# 216	Stock Symbol: N/A	www.ser.com
Internal Contact	Anna Van Lier	Manager, Public Relations
703)948-5643	703.430.7738		anna.vanlier@ser.com
Internal Contact	Maria Suarez	Marketing Events Manager
703-948-5639	703-430-7738		maria.suarez@ser.com
Loudoun Tech Center, 21680 Ridgetop Circle,Dulles, VA 20166
New Product announced at show	SERsynergy 3.3 with PowerSearch
Products introduced that you want to have profiled in a media alert	SERsynergy 3.3 and SERglobalBrain
Company description	SER Solutions, Inc. provides innovative software solutions for enterprises in the areas of document management, knowledge management and telephony. Over 3,000 customers worldwide use SER's solutions to solve real business problems, maximize workplace productivity, and improve corporate efficiency. Additional information on SER Solutions, Inc. is available at www.ser.com
Product highlights	At KMWorld 2002, SER Solutions, Inc. will announce the launch of SERsynergy 3.3. with the new PowerSearch feature, unique neural network technology that allows users to pinpoint customer and account data instantaneously. PowerSearch enhances the latest version of SERsynergy, an integrated document management system which provides an electronic desktop window on an organization's data repository.
	Two other applications with SER's neural network technology - SERdistiller and SERglobalBrain - will also be showcased at the conference. SERdistiller is an automated data capture and collection application ideal for accounts payable departments, and SERglobalBrain is a knowledge discovery and delivery application that responds to simple natural language requests.

Stratify
Internal Contact	David Bayer
voice: 650.934.8539		cell: 408.373.8773	dbayer@stratify.com
Stratify, Inc.501 Ellis St, Mountain View CA 94043
External Contact	Erin McMahon from Outcast Communications
new product for KMWI	Discovery System 2.0
product highlights	Stratify, Inc. announces the next generation of the Stratify Discovery System. The Stratify Discovery System v2.0 is the only complete software platform for unstructured information that enhances existing enterprise applications and allows the creation of new generations of decision-making and insight-producing applications. The new release of the Stratify Discovery System includes significant new features that focus on automatically building, refining and optimizing taxonomies, and features a unique component, called the Stratify Taxonomy Manager, which provides an integrated, unified interface for Total Taxonomy Lifecycle Management.
Company Highlights	Stratify is the emerging leader in unstructured data management software. The Stratify Discovery System is an end-to-end enterprise software platform that helps companies harness today’s vast amount of corporate information by automating the process of organizing, classifying and leveraging the business-critical, unstructured information that is usually found in documents, presentations and Web pages. Stratify software solutions provide information firepower for many types of industries, including biotechnology, financial services, government and professional services. Come visit us in Booth 215 at KM World and Intranets

The Brain Technology	Booth #: 602	Stock Symbol: N/A	thebrain.com
Internal PR Contact	Eastor Su	PR Manager
T: 310-309-4833	F:310-656-8488	Cell: 310-963-1572	esu@thebrain.com
Secondary contact	Shelley Hayduk	Director of Marketing
2644 30th Street, 2nd Floor, Santa Monica, CA 90405
T: 310-656-8484	F:310-656-8488	Cell: 310-344-3086	shayduk@thebrain.com
New Product at show	BrainEKP 3.0
Products for profile	BrainEKP 3.0
Product highlights	BrainEKP is a Web-based knowledge management solution that visualizes information relationships across multiple databases and third-party applications. The latest release, BrainEKP 3.0, is available October 2002 and includes enhanced features such as e-mail integration, natural language search and advanced permissions and personalization.
Company highlights	TheBrain Technologies Corporation is the leading provider of comprehensive knowledge applications. TheBrain's Enterprise Knowledge Platform, BrainEKP, connects people, processes, and information into a highly collaborative user interface so users can see related information and automate their business processes. For more information, visit us at www.thebrain.com or e-mail info@thebrain.com.

TSC/Cypress	Speaking
Internal Contact	Suzi Madonia/ Marketing Manager
Technology Solutions Compnay, 205 N Michigan #1500, Chicago, IL 60601
312-228\4690	312-228-4501		suzanne_madonia@techsol.com
External	Melissa Boehning, AE/RuderFinn.com
Ruder-Finn/Chicago, 211 E. Ontario St #1600, Chicago IL 60611
312-329-3975	312-932-0367	heather.sewell@dialog.com	boehningm@RuderFinn.com
Presentation Highlights	When considering elearning, organizations should concentrate on the solution which will have the desired impact on business practices and target audiences. The TSC/Cypress presentation will discuss a model for elearning assessments and implementations, the successful elearning project at Cypress Semiconductor, and provide examples of elearning initiatives at Global 2000 organizations.

Vivisimo's	710		vivisimo.com
PR Contact	Denny Brestensky/VP Operations
412 422 2499	f412 422 2495		denny@vivisimo.com
2435 Beechwood Blvd. \| Pittsburgh PA 15217
highlights	VIVISIMO HELPS HEWLETT PACKARD INCREASE SPEED AND PRODUCTIVITY FOR MISSION CRITICAL SAP SUPPORT PROGRAM Vivisimo announces that HP's Mission Critical SAP Support Program group is licensing Vivisimo products to retrieve, integrate and automatically categorize content located in multiple repositories. The software helps HP engineers more efficiently respond to customer support issues. Vivisimo, Inc. provides intelligent software that dramatically improves how enterprises manage and categorize textual information. Vivisimo's unique document clustering software employs proprietary technology to organize content automatically from one or many sources. Vivisimo's President, Raul Valdes-Perez will explain on-the-fly document clustering and its impact on knowledge management during a presentation on Wednesday from 2:15-2:30 p.m. in the exhibition hall. *Visit Booth #or go to http://VIVISIMO.COM for live demonstrations Sue Feldman, Research VP for IDC will show examples of Vivisimo's products during her keynote 'Strategies for Building a Cyber-Smart Intranet' at 10:00a.m. on Tuesday.