PR Tip Sheet |
Marriott Marquis, New York, NY August 10-12, 2003 |
Welcome to the PREPAID MARKETS EXPO 2003 Tip Sheet. As exhibitors and speakers provide information it will be posted here. Along with the press conference and keynote schedule. This will be updated regularly and emailed out to registered working press the week before the show. Let us know if you have additions, corrections or questions. |
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Bob |
Argent Networks |
Booth #410 |
Stock Symbol NA |
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PR contact |
Peter Meredith |
+ 642 1997 707 |
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internal PR contact |
Lorna Richards Marketing Co-ordinator |
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Argent Networks Ltd 41 Sale Street, Auckland, NZ |
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T. (+64) 9 300 1790 (ex 704) |
F. (+64) 9 300 1791 |
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Highlights |
Argent Networks designs, develops, integrates and supports communications and billing solutions for mobile, fixed and IP service providers around the world. The company's solutions cover billing, switching and enhanced services for traditional network applications such as calling card, prepaid mobile and messaging through to applications for 3G mobile carriers. |
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Boost Mobile |
Speaker: Chris Houston |
Stock Symbol NA |
BoostMobile.com |
Session: |
10:00 a.m., Tuesday, August 12 |
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PR Contact |
Andy Colley |
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(949) 789-4822 |
Colley@BoostMobile.com |
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BOOST MOBILE TO COMMUNICATE PREPAID INSTALLED BASE MANAGEMENT STRATEGY AT 2003 PREPAID MARKETS EXPO |
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Director of Services Development and Operations will Discuss Success Strategies for Leveraging Youth Installed Base |
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EDITOR'S NOTE: Onsite interviews with Houston at the 2003 Prepaid Markets Expo may be arranged by contacting Andy Colley at (949) 789-4822. |
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WHO: |
Chris Houston/Director of Services Development and Operations/Boost Mobile |
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WHAT: |
Speaking at the Prepaid Wireless Executive Summit: "Maximizing Revenues of Your Prepaid Wireless Services," Houston will discuss success strategies for profiting from a youth installed base, including: |
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* How youth prepaid customers differ from other customer segments |
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* Youth customer lifecycle and key decision points |
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* Strategies for keeping a youth base active and engaged |
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* Reducing youth churn and creating disciples |
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Company Highlights |
Boost Mobile LLC, headquartered in Irvine, Calif., is a lifestyle-based telecommunications company that focuses solely on developing and distributing communications products for the youth market. Boost Mobile is the only pay-as-you-go wireless phone service that offers the unique Boost 2Way walkie-talkie feature. The company offers pay-as-you-go wireless phone service, Re-Boost pay-as-you-go airtime cards and a wide range of accessories, Java(tm) games for wireless phones, ring-tones and other cutting-edge mobile services that are available at more than 3,000 locations where youth prefer to shop, including Best Buy, Wal-Mart, Target, Wherehouse Music, Good Guys, and wireless and youth fashion retailers in California and Nevada. Boost Mobile's marketing is centered on youth activities such as action sports, music, fashion and entertainment. Find more information on the Web at www.boostmobile.com |
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Karen Larsen will be the speaker/panelist for the Tuesday, Aug. 12 session at 2:45 p.m. replacing Bob Baker. Karen is the Director of Marketing for ValueLink, the gift and spending card division of First Data Corp. Her bio is attached along with a release outlining the most recent findings from our annual consumer survey on gift card use. The data has been referenced in some of the industry’s top trade publications, national mainstream media and by top research analysts, including the session’s moderator, Tom Miezejeski of The Pelorus Group. The attached release includes a breakdown of market segments including Hispanic users and purchasers, as well as, Internet users. Karen is an excellent source on consumer trends, growth opportunities, and market segmentation. She and her ValueLink team work with many of the nation’s top 100 retailers on the development and implementation of cutting edge gift card programs. |
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Boston Communications Group |
Speaker: Dougal McMillan |
Stock Symbol__BCGI |
bcgi.net |
Session |
Time/Date 12:00 p.m. Day 2 |
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Internal PR Contact |
Chris Harrall/ Corporate Communications Manager |
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BCGI, 100 Sylvan Road, Woburn MA 01801 US |
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Phone 781-904-5321 |
Fax 781-904-5601 |
Cell |
E-mail charrall@bcgi.net |
Session Highlights |
Examining the Billing and Payment Processing Issues RElated to PRepaid Wireless Opportunites |
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Company highlights |
Boston Communications Group, Inc. is a leader in transaction processing solutions for real-time wireless subscriber management, payment services, billing and customer care. Through a combination of industry-leading proprietary software applications, a highly scalable transaction processing platform, and its end-to-end implementation model, bcgi delivers prepaid and postpaid billing, ATM recharge, mobile commerce and other payment services. |
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Blackstone |
Exhibitor |
Stock Symbol |
blackstoneonline.com |
Internal PR Contact |
Clare Morgan/Director of Corporate Communications |
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11600 NW 34th Street Miami, FL 33178 |
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p. 305.639-9590 ext. 2326 |
f. 305.718.6466 |
c. 305.970.7860 |
cmorgan@blackstoneonline.com |
Product Highlights |
- Blackstone's Prepaid One Stop Shop |
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Company Highlights |
- Blackstone POS Blackstone, a pioneer of the prepaid telecommunications industry, is one of the country ’s largest providers of prepaid telecommunications products and services. Blackstone provides solutions enabling companies to maximize their full potential by utilizing our complete array of services – calling cards, wireless recharge cards, point-of-sale terminals, merchant processing, and self-service interactive kiosks - to design, integrate and maintain high-impact, strategic business solutions via our global network of alliances and resources. In the past year, Blackstone has been recognized as one of the: Twelve Cutting Edge Companies In South Florida Top 200 Privately Owned Companies In South Florida Top 500 Companies In South Florida Top 100 Hispanic Businesses In Florida Most recently, Blackstone was named Business of the Year, Marketing $10 Million + by the South Florida Business Journal. For more information on Blackstone Calling Cards please visit us at: www.blackstoneonline.com |
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COMARCH |
Exhibitor: |
Stock Symbol: CMR - Warsow Stock Echange |
comarch.pl |
Internal PR Contact |
GRZEGORZ BLAZEWICZ/ PR Specialist |
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Address:Jana Pawla II 39A City: Krakow State/Province: N/A Country:Poland |
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Phone: +48 12 646 1000 |
Fax: +4812 646 1100 |
Cell: +48 608 646 |
E-mail Address: Grzegorz.Blazewicz@comarch.pl |
Products profile |
TYTAN 3ARTS, a powerful, flexible, user-friendly service and customer management solution for ISPs, VoIP and Wireless LAN providers. Tytan 3ARTS includes real time authentication and flexible rating engine. The system's key features include a real-time pre-rating module, a remarkably open architecture and interfaces that comply with internationally accepted standards. |
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Product highlights |
TYTAN 3ARTS, a powerful, flexible, user-friendly service and customer management solution for ISPs, VoIP and Wireless LAN providers. Tytan 3ARTS includes real time authentication and flexible rating engine. The system's key features include a real-time pre-rating module, a remarkably open architecture and interfaces that comply with internationally accepted standards. |
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Company highlights |
COMARCH is a global IT company specializing in software development and systems integration targeted at the telecom, finance, banking and e-commerce sectors. COMARCH's offerings for telecommunications and IT sector include COMARCH TYTAN (BSS suite) and COMARCH InsightNet (OSS suite). Relevant partnerships include: Cibernet, Oracle, Microsoft, Intel, HP, SUN and ILOG. |
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Encompass Communications |
Exhibitor (Booth #2106) |
Stock Symbol NA |
encompasscommunications.com |
Internal PR Contact |
Jamie Fuller/ Director of Marketing |
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Encompass Communications, 119 West Tyler STreet, Suite 260, Longview, TX 75601,USA |
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Phone 903-323-4514 |
Fax_903-323-4565 |
Cell 903-445-2431 |
E-mail jfuller@ecllc.com |
New Product Announcement |
The Crystal Clean Series |
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Product Hightlights |
What customer's want today are totally clean cards. That's exactly what you get from the Crystal Clean Series. The Crystal Clean cards have no hidden charges, maintenance fees, surcharges, or connect fees and have one minute rounding. The Series includes the Spirit of America, the Communicator Three-Way Calling Card, and the Telepronto with Mexico origination. |
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Products to profile |
Encompass Prepaid Services |
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Product highlights |
Encompass Prepaid Services is a full-service product offering of prepaid services using a single Point-of-Sale (POS) solution. Encompass offers Domestic and International Phone Cards, Wireless Refills (Cingular, AT&T, Verizon, T-Mobile, Alltel, and Tracfone), Internet Access, Multi-Party Conferencing, MasterCardR Cards, Gift Cards, Roadside Assistance, Home Phone, Prescription Discounts, and Merchant Services. |
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Company highlights |
Encompass Communications is a well-established supplier of prepaid long distance and other prepaid services. Encompass can service customers regardless of whether they need a pre-built package, a customized solution on a private label, or direct switch access and unbundled pricing. Encompass is experienced in a variety of delivery methods ranging from OTC to POSA. |
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Excel Switching Corporation |
Exhibitor: (Booth # 210) |
Stock Symbol N/A |
xl.com |
Internal PR Contact |
Pam Shapiro/ Marketing Communications Manager |
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508-862-8420_ |
F508-862-3005_ |
C |
E-mail pshapiro@xl.com |
PR Contact |
Bill Kelly |
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Phone: (508) 862-3113 |
Email: bkelly@xl.com |
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Excel Switching Corporation, 75 Perseverance Way, Hyannis, MA 02601 |
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External PR Contact |
Dan Carter/ Vice President |
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Racepoint Group,One Broadway, 14th Floor, Cambridge MA 02142 USA__ |
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T 617-583-1331 |
F 617-374-6522 |
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E-mail dcarter@racepointgroup.com |
Products profiled |
Excel CSP |
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Product highlights |
Excel's Converged Services Platform (CSP) is a high-performance, carrier-grade open services platform that addresses an industry demand for profitable applications. The CSP bridges traditional circuit switched networks with next-generation IP networks in either wireline or wireless environments. The CSP provides application developers with both IP and PSTN call control, media processing and signaling - all in a single platform. In the prepaid industry, Excel's CSP is the "platform of choice" for many of today's leading prepaid platform developers and service providers. Offering both circuit and packet-based services, the CSP is used by many of the most recognized names in prepaid. |
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Company highlights |
Excel Switching is back! Founded in 1988, Excel Switching Corporation is a leading provider of carrier-class, open services platforms for original equipment manufacturers, value-added resellers, and self-developing service providers worldwide. As a profitable company with over 125 customers worldwide, Excel provides its customers with highly reliable, localized solutions designed to meet their immediate and future needs. As a recognized leader in the prepaid industry, Excel works closely with over 25 development partners delivering unique pre- and postpaid applications around the world. |
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NACT |
Stock Symbol |
nact.com |
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PR Contact: |
Maria Cummaudo, |
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mcummaudo@nact.com |
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Primal Solutions, Inc. |
Stock Symbol |
www.primal.com |
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PR Contact: |
Tim Hoolihan/Vice President, Product Management & Marketing |
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+1.949.221.8314 |
tjh@primal.com |
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Company highlights: |
Primal is a communications Software Company offering solutions that allow service providers to generate revenue from their IP networks without a forklift upgrade of existing systems. Our products co-exist with incumbent systems to support services from next generation IP networks, such as IP Conferencing, Hosted Telephony, IP Prepay, and Wholesale VoIP. |
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Product highlights: |
Our products are Access IM®, Network Mediation, Connect RTR™ Real Time Rating and related services and solutions. Primal is announcing the availability of its IP Prepay Calling Card solution, Connect Prepay™. Connect Prepay is certified Cisco compatible with the Cisco Systems Universal Series Access Gateway. These products can be implemented stand alone or in conjunction with existing customer care and billing systems to allow service providers to generate additional revenue from usage. |
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Company highlights: |
Primal is a communications Software Company offering solutions that allow service providers to generate revenue from their IP networks without a forklift upgrade of existing systems. Our products co-exist with incumbent systems to support services from next generation IP networks, such as IP Conferencing, Hosted Telephony, IP Prepay, and Wholesale VoIP. |
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Product highlights: |
Our products are Access IM®, Network Mediation, Connect RTR™ Real Time Rating and related services and solutions. Primal is announcing the availability of its IP Prepay Calling Card solution, Connect Prepay™. Connect Prepay is certified Cisco compatible with the Cisco Systems Universal Series Access Gateway. These products can be implemented stand alone or in conjunction with existing customer care and billing systems to allow service providers to generate additional revenue from usage. |
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Q Comm International, Inc |
Exhibitor: |
Stock Symbol QMM |
qcomm.com |
Internal PR Contact |
John Hickey/ Marketing Director |
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Q Comm International, Inc., 1145 South 1680 West, Orem, UT 84058 USA |
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P 801-226-4222x3302 |
Fax 801-222-9555 |
Cell |
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New Product at PMExpo |
Merchant banking on Q Comm's proprietary POSA terminal |
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Products to profile |
Qxpress 200 point-of-sale activation (POSA) terminal |
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Product highlights |
Qxpress 200 is revolutionizing the electronic delivery of prepaid services from providers to retail points of sale. This next-generation point-of-sale activation (POSA) system dramatically improves distribution efficiencies and delivers many unique, industry-first, patent-pending features and benefits for all in the supply or distribution chain of prepaid services. |
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Company highlights |
Q Comm International (Amex: QMM) provides proprietary prepaid transaction processing centers and point-of-sale activation (POSA) terminals that facilitate electronic recharge or distribution of prepaid products from service providers or their distributors to retail points of sale. Q Comm's solutions replace traditional hard cards (also known as scratch cards). |
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Please join Q Comm at the Prepaid Markets Expo and Conference August 11 - 12 in New York at the New York Marriott Marquis hotel. Meet us at booth 200 on Monday, August 11, 1:00pm - 5:00pm or on Tuesday, August 12, 11:00am - 3:00 pm. Or see us on the POSA discussion panel on Monday, August 11 from 10:00am - 11:30 am. Visit www.prepaidmarketsexpo.com for more information. Hope to see you there. |
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Q Comm International, Inc. USA |
Speaker: Paul Hickey/ CEO |
Paul Hickey/ CEO |
www.qcomm.com |
Session Time/Date |
Monday, August 11, 10:00am - 11:30am |
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Speaker |
Paul Hickey/ CEO |
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Internal PR Contact |
John Hickey/Marketing Director |
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1145 South 1680 West,Orem, UT 84058 USA |
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T 801-226-4222x3302 |
F 801-222-9555 |
C 801-361-1246 |
E-mail john@qcomm.com / paul@qcomm.com |
Session Highlights |
point-of-sale- activation (POSA) Q & A panel, electronic distribution of prepaid services through retail stores. |
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New Product to be announced at show |
Qxpress 200 POSA terminal. |
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Products introduced that you want to have profiled in a media alert |
Qxpress 200 POSA terminal. |
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Product highlights |
Qxpress 200 is revolutionizing the electronic delivery of prepaid services from providers to retail points of sale. This next-generation point-of-sale activation (POSA) system dramatically improves distribution efficiencies and delivers many unique, industry-first, patent-pending features and benefits for all in the supply or distribution chain of prepaid services. |
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Company highlights |
Q Comm International (Amex: QMM) provides proprietary prepaid transaction processing centers and point-of-sale activation (POSA) terminals that facilitate electronic recharge or distribution of prepaid products from service providers or their distributors to retail points of sale. Q Comm's solutions replace traditional hard cards (also known as scratch cards) |
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Telemac Corporation |
Speaker: Chandler Tedholm, Senior Manager, Business Development |
Stock Symbol: N/A |
telemac.com |
Session Time/Date: |
Tuesday, August 12, 2003 -- 11:15am |
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Internal PR Contact: |
Traci L. Collins /Director - Corporate Communications |
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Telemac Corporation, 6701 Center Drive West, Suite 700, Los Angeles, California 90045 U.S.A. |
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Direct Dial: +1.310.568.6585 |
Direct Fax: +1.310.216.3426 |
Cell: +1.310.592.7911 |
traci.collins@telemac.com |
Session Highlights: |
ROAMING AND BILLING (Tuesday, August 12, 2003 -- 11:15am) "Capitalizing on Prepaid Wireless Roaming: From Problems to Profits" • Assessiing the value and key drivers for offering roaming services to your prepaid customers - Domestic roaming - International roaming - Inter-technology roaming • Examining the technical and commercial challenges of prepaid wireless roaming - Real time charging and billing - Fraud Prevention - Convenience and usability • Evaluating wireless prepaid roaminng technologies - SIM roaming - Call-back - Hybrid - CAMEL and ANSI 41 - Network-edge • The payoff: ARPU, loyalty, and margins |
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Speaker: |
Chandler Tedholm, Senior Manager, Business Development, TELEMAC CORPORATION |
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Company highlights |
Telemac Corporation is the global leader in advanced network-edge real-time accounting, billing, and payment processing technologies for the wireless industry. Telemac technology is protected by worldwide patents and is licensed to wireless operators on five continents, four of the top five handset manufacturers and three of the top four SIM manufacturers, among others. |
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ValueLink/FDC |
Speaker |
Stock Symbol |
valuelink.info |
Exterrnal PR Contact |
Marty Schechter |
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Schechter Public Relations, 1629 Platte Street, Denver, CO 80202 |
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303-987-8163 p |
303-458-1055 f |
marty@schechterpr.com |
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PR Contact: |
Danielle Jimenez/ First Data Corp. |
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(303) 967-6062 |
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ValueLink Survey Depicts Diverse Consumer Gift Card Market |
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DENVER – (May 14, 2003) – Gift card purchasers and users are as diverse as the look and packaging of gift cards themselves, according to a national study commissioned by ValueLink, the gift and spending card service of First Data Corp. (NYSE: FDC). |
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The ValueLink/Omnibus survey of more than 1,200 consumers aged 18 or older depicts a gift card market that includes a broad range of consumers with varying degrees of awareness, purchase and use of gift cards over the past year and for the future. |
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From males to females, young adults to seniors, Internet compared with non-Internet users and Hispanics contrasted with non-Hispanics, the ValueLink survey results provide a snapshot of the differences among gift card users. |
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"Approximately 70 percent of gift card buyers fall between the ages of 25 and 54, most are married with children, and are full-time employees with some level of college education," said Karen Larsen, ValueLink’s director of marketing. "However, given the industry’s continued double-digit growth, it is important for us to understand the diversity of gift card consumers and continue to develop and enhance the product to meet the preferences of these unique groups." |
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Middle income families and high income professionals are the primary gift card buyers, accounting for 60 percent of gift card purchases as a whole. While males and females purchased roughly the same number of cards in 2002, 4.5 and 4.7 cards respectively, males were more likely to load higher dollar amounts on their purchased cards, $58 versus $45 for females. Males also received more cards than females in 2002, 31 percent and 28 percent, respectively. |
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Although levels of awareness are lower among young adults and older adults, the older adult category demonstrated a strong interest and willingness to load higher dollar values on gift cards. |
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Adults 65 and older maintain the highest average dollar value when purchasing cards, $77. The average dollar value of purchased gift cards among all consumers is $50. Older adult consumers also helped drive the purchase of cards valued at $100 or more up from 8 percent in 2001 to 14 percent in 2002. |
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With increases in online sales reported by many merchants in 2002, Internet users have demonstrated interest in gift cards for both online and offline use. |
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The survey noted several key differences between Internet users and non-Internet users. Among Internet users: |
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awareness of gift cards is 20 percent higher (87 percent) than for non-Internet users (67 percent); |
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are more likely to purchase gift cards, 54 percent vs. 37 percent |
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use gift cards, 45 percent vs. 26% of non-Internet users; |
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Nearly three-quarters (73 percent) said a gift card that could be used with multiple merchants would be appealing vs. 56 percent of non-Internet users; and |
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43 percent prefer reloadable cards vs. 34 percent of non-Internet users. |
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In addition, 20 percent of all consumers said that they are likely to purchase a gift card from a merchant’s Web site in the coming year. Another 18 percent said they are likely to make an Internet purchase using a gift card in the coming year. |
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The U.S. Hispanic market, now the largest minority market in the country with 37 million consumers and well over a half trillion dollars in buying power, according to the U.S. Census Bureau and Hispanic Business magazine, was also a focus of the ValueLink survey. |
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Key findings from the Hispanic market segment include: |
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Gift card awareness among the Hispanic market is lower than the non-Hispanic market by 26 percent, (56 percent vs. 82 percent). |
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Although awareness levels were lower, Hispanics are more likely to make their decision to purchase a gift card while they are in a store (42 percent) than the 17 percent of non-Hispanics. |
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19 percent of Hispanics used a gift card in 2002 vs. 39 percent of non-Hispanics. |
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Reloadable gift cards are also far more appealing to Hispanic consumers than non-Hispanics: 24 percent vs. 11 percent, respectively, have used a reloadable card while 62 percent of Hispanics vs. 33 percent of non-Hispanics expressed interest in the ability to reload funds on a gift card; |
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Birthdays and the Christmas holiday are the most frequent gift card giving occasions among Hispanics, and a majority expressed interest in personalizing gift cards with a receiver’s name (66 percent) and specifying a special occasion (65 percent). |
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"Based on our long-term experience and ongoing evaluation of the needs of our nation’s gift card consumers, ValueLink and its merchant clients will likely continue to develop specialized applications to meet the needs and desires of this fast growing consumer market and its diverse segments," said ValueLink General Manager, Kevin Harte. |
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About ValueLink |
ValueLink, a service of First Data Corp., is an industry leader in gift and spending card programs, offering a wide range of transaction processing, card acquisition, card fulfillment and |
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customer service capabilities. In 1995, ValueLink introduced its first, third-party gift card program. Today, the company develops, implements and provides program management support for more than 130 major national brands at 70,000 locations. For more information, visit www.valuelink.info. |
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About First Data |
First Data Corp. (NYSE: FDC), with global headquarters in Denver, helps power the global economy. Serving approximately 2.8 million merchant locations, 1,400 card issuers and millions of consumers, First Data makes it easy, fast and secure for people and businesses to buy goods and services, using virtually any form of payment: credit, debit, smart card, stored-value card or check at the point-of-sale, over the Internet or by money transfer. For more information, please visit the company’s Web site at www.firstdata.com. Survey data were collected between Aug. 7-12, 2002 using TNS Intersearch’s Express Omnibus, a weekly random telephone survey of U.S. consumers aged 18 or older. TNS, the 10th largest custom research company in the United States, uses sample weighting by age, gender, region, education and ethnicity to minimize statistical variation from U.S. Census data. |
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Vesta's |
Speaker: Doug Fieldhouse |
Stock Symbol: privately held |
Vesta.com |
Speaker: |
Doug Fieldhouse, President and CEO of Vesta Corporation |
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Session: |
Creating Loyalty, Reducing Churn And The Risk Of Fraud With Virtual Prepaid Recharge |
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Time/Date: |
Monday August 11, 2003 at 4:00 pm |
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PR Contact N/A |
Melanie Odom/ Account Manager |
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MacKenzie Marketing Group 54 SW Yamhill Street Portland Oregon 97204 USA |
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Phone: 503-225-0725 ext 250 |
Fax: 503-225-0765 |
Cell: 503-880-0697 |
melanieo@mackenzie-marketing.com |
Session Highlights: |
Comparing virtual recharge consumer behavior with that of alternative recharge mechanisms |
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Strategies for driving acceptance of virtual recharge |
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Identifying the partnership opportunities afforded through virtual recharge |
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Exploiting virtual recharge to identify usage patterns in order to minimize fraud |
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Ensuring return on your customer acquisition investment |
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Service highlights |
Vesta offers value-added services after the stored value product is in the marketplace. Vesta’s service takes a historically anonymous transaction and turns it into a relationship with a known customer. Vesta’s service enables its partners to increase revenue by building customer relationships to stimulate ongoing usage of stored value accounts. |
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Company highlights |
Vesta Corp. supplies recharge services for stored value accounts including prepaid wireless, long distance, product and service cards and retail gift cards. Vesta has been instrumental in creating this market and in facilitating its expansion by building the technology that specifically addresses the business process needs for stored value. |
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